Customer Communication

Never Miss Another Lead.

Every missed call is a customer who called someone else. We capture every lead—phone, text, email, chat, social—even when you can't answer.

How many calls did you miss last week?

You're under a car. The phone rings. By the time you wipe your hands, they've hung up. They call the next shop on the list. You never even knew they existed.

Or someone texts your shop at 9pm asking about appointments. You don't see it until morning. By then, they've booked somewhere else.

These missed connections add up to thousands of dollars in lost revenue every month.

communication

Every missed call is a customer who chose someone else. We make sure that stops happening.

How we capture every lead

Unified inbox

Phone calls, SMS, web chat, Facebook Messenger, Instagram DMs, email—all in one place. Full conversation history with every customer.

After-hours responses

When you can't answer, our system responds with accurate info about your shop—services, hours, pricing—keeping leads warm until you follow up.

Missed call text-back

Can't answer? An instant text goes out: "Hey, we saw you called! How can we help?" Keeps the lead warm until you can follow up.

Online scheduling

Let customers book appointments directly through any channel. No phone tag required. They pick a time, you get the booking.

Call tracking

Know where every call comes from—Google, Yelp, your website, that billboard. See which marketing actually drives phone calls. Powered by CallRail.

Ready to capture every lead?